Jun 22, 2021
New eBay Selling Tool Updates — for eBay Feedback Reminder, eBay Listings Manager, and Customer Service 🤓
Thank you so much for sharing with us what your business needs from our platform! We’ve made a few updates to our tools from your requests to help improve your eBay business workflow!
Customer Service: eBay Order Details Link — View on eBay or 3Dsellers
Providing excellent customer service to your eBay buyers is one of the most important parts of being an eBay seller. To make the process easier, our Customer Service tool includes a details panel with all the order and buyer information in every conversation.
Sometimes, you may want to view the order on eBay instead of 3Dsellers. So we’ve made a small change to help you get the info that you need fast!
Do you want to view the order on eBay or 3Dsellers?
When conversating with a buyer (or managing an eBay case)
- Click the Order ID to show the order in 3Dsellers
- or click the External Link icon to open the order on eBay:
eBay Feedback Reminder: “Resend Reminders” button
Our eBay Feedback Reminder is one of our most popular eBay selling tools, and for good reason. Each reminder that is sent to your buyers, encouraging them to leave eBay feedback, is an opportunity to boost your eBay seller status! So we have updated this tool with a Resend Reminders button. 😀
When should you use the Resend Reminders button?
If your eBay access token expires you can use the new Resend Reminders button to send any messages that were missed!
eBay Listings Manager: Refresh Table Button
Our eBay Listings Manager provides your business a plethora of bulk editing and CSV features that can save countless hours when managing your eBay items. When making custom changes with CSV, sometimes values in your listings table may need to be refreshed.
Now you can refresh your 3Dsellers listings table
If for any reason you don’t see a value updated, click the new Refresh Table button to update any values that have changed.
Have more new feature ideas for 3Dsellers?
Click here to request and vote for your favorites! We’re always adding new features for your eBay selling business!!
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3Dsellers is an all-in-one eBay selling manager for eBay US, UK, AU, and all other eBay marketplaces. Our software allows your business to market, manage, and automate your eBay business like no other platform.
This platform update was brought to you by your selling partners at 3Dsellers, the all-in-one eBay business platform. Our team thrives on developing the tools, resources, and information you need to grow and support a successful eBay business. If you haven’t checked us out yet, we have all the eBay tools you need to manage, market, and automate your eBay business.
